1. Introduction

Welcome to Zambezi Marvels! These Terms and Conditions govern your relationship with us regarding the sale of your products through our platform. By registering as a seller, you agree to these terms.

2. Seller Eligibility

To become a seller on Zambezi Marvels, you must:

• Be at least 18 years of age
• Provide accurate and complete registration information
• Be the creator or authorized seller of the products listed
• Ensure all products are authentic African artifacts
• Comply with all applicable laws and regulations

3. Product Guidelines

3.1 Acceptable Products

We accept the following categories of authentic African artifacts:

• Traditional clothing and textiles
• Handcrafted jewelry and accessories
• Wood carvings and sculptures
• Paintings and artwork
• Pottery and ceramics
• Baskets and woven items
• Musical instruments
• Other culturally significant artifacts

3.2 Prohibited Items

The following items are strictly prohibited:

• Counterfeit or replica items
• Items made from endangered species
• Items of questionable provenance
• Mass-produced items without cultural significance
• Items that violate intellectual property rights

4. Product Listings

When listing products, you agree to:

• Provide accurate and detailed descriptions
• Use high-quality photographs that represent the actual product
• Clearly state any imperfections or unique characteristics
• Set fair and reasonable prices
• Update inventory levels regularly

5. Order Fulfillment

As a seller, you are responsible for:

• Packaging items securely to prevent damage during shipping
• Shipping items within 3 business days of order confirmation
• Providing tracking information when available
• Maintaining adequate inventory to fulfill orders
• Communicating promptly with customers about any delays

6. Returns and Refunds

Our return policy requires sellers to:

• Accept returns for damaged or significantly not-as-described items
• Process refunds within 7 business days of receiving returned items
• Cover return shipping costs for items that are damaged or not as described

7. Intellectual Property

You retain all intellectual property rights to your products and designs. By listing on Zambezi Marvels, you grant us a limited license to display and market your products on our platform.

8. Termination

We reserve the right to suspend or terminate seller accounts that violate these terms, engage in fraudulent activity, or consistently receive negative customer feedback.

9. Amendments

Zambezi Marvels may update these Terms and Conditions from time to time. We will notify sellers of any material changes via email.

10. Contact Information

For questions about these Terms and Conditions, please contact us at sellers@zambezimarvels.com.

1. Commission Structure

Zambezi Marvels operates on a commission-based model to ensure fair compensation for both sellers and our platform.

1.1 Standard Commission Rates

Our standard commission rates are as follows:

• Clothing & Textiles: 15% of the sale price
• Paintings & Artwork: 20% of the sale price
• Carvings & Sculptures: 18% of the sale price
• Jewelry & Accessories: 15% of the sale price
• Pottery & Ceramics: 18% of the sale price
• Baskets & Weaving: 15% of the sale price
• Musical Instruments: 20% of the sale price
• Other Artifacts: 18% of the sale price

1.2 Volume Discounts

We offer reduced commission rates for high-volume sellers:

• Silver Tier: 2% discount on commissions for sellers with 50+ monthly sales
• Gold Tier: 4% discount on commissions for sellers with 100+ monthly sales
• Platinum Tier: 6% discount on commissions for sellers with 200+ monthly sales

2. Pricing Guidelines

2.1 Setting Your Prices

When setting prices for your products, consider:

• Material costs and time invested
• Complexity and uniqueness of the item
• Market value of similar items
• Shipping and packaging costs
• Our commission percentage

2.2 Price Adjustments

You may adjust your prices at any time, but we recommend:

• Providing consistent pricing for similar items
• Avoiding frequent significant price changes
• Considering seasonal demand when adjusting prices

3. Payment Schedule

We process seller payments according to the following schedule:

• Payment Frequency: Bi-weekly (every two weeks)
• Processing Time: 3-5 business days after the payment period ends
• Payment Methods: Bank transfer, PayPal, or Mobile Money
• Minimum Payout: $50 (accumulated sales below this amount will roll over to the next period)

4. Shipping and Handling

4.1 Shipping Costs

Shipping costs are calculated based on:

• Package weight and dimensions
• Destination country
• Shipping method selected by the customer

4.2 Packaging Materials

We recommend using sustainable packaging materials whenever possible. You may include the cost of packaging materials in your product pricing.

5. Sales Tax and Duties

Zambezi Marvels handles sales tax collection and remittance for applicable jurisdictions. International sellers are responsible for understanding and complying with their local tax obligations.

6. Promotions and Discounts

We occasionally run platform-wide promotions. When your products are included in these promotions:

• You will be notified in advance
• Commission rates remain unchanged
• You may opt out of specific promotions

7. Policy Updates

We reserve the right to update our Pricing and Commission Policy. Significant changes will be communicated to all sellers with at least 30 days notice.

8. Questions

For questions about our Pricing and Commission Policy, please contact our seller support team at seller-support@zambezimarvels.com.